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7519 757575
Dehradun : Nehru Colony
Vacancy :
6
Posted By : Manish | 4 years ago
Vacancy : 6
Applicants : 2
Views : 230
Job Role : Customer Care Executive
Industry : Tour & Travels
Qualification Required : 12th
Gender Preference : Both
Communication Skills,Customer Handeling,CCE,English Communication,Soft Skills,Problem Solving Skills,Telecommunications
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We are urgently hiring Customer Care Executive who will be responsible to answer incoming calls from customers for various reasons like take booking, answer inquiries, resolve complaints and provide information.
At the same time to handle driver incoming calls for various reasons like confirm booking, answer inquiries, resolve complaints and provide information.
Job Details
Responsibilities and Duties
Tour & Travel based Company where the Customer Care Executive will be involve in Entire customer support over the calls including Handle Customer Quires, Take Bookings, Assist throughout the journey from pick up to drop, Take Feedback calls and close the Bills etc.
At the same time will handle all the Driver-related issues and assist them to assign duties, provide correct customer pick-up & drop information, update them the latest offers in details etc.
Requirement
-Excellent Communication Skills.
-Must be able to handle customer queries.
-Problem Solving Skills.
-Well-versed with basic knowledge of computer.
-Ready to work for rotational shifts.
Job Timing : Six Days Working | Rotational Shits
Interview Details : 11:00 am - 4:00pm | Monday to Saturday